Personal information is any information about a person from which that person can be identified. When you book a flight with us, we collect, process and use personal data so that we can deal with all aspects of your booking.

We generally need the following type of information:

• name, address, email, and contact details;
• information about your use of our product or service
• Passport Number, date of birth, nationality if required by particular airlines
• Dietary Requirements and health issues if any related to your travel arrangements
• Payment Options - Credit card number, expiration date, cardholder name
• Information provided by filling forms on our website – e.g. email address. This information will be used to keep you up to date with all our latest offers and products

You may give us your personal information by filling in forms or by Whatsapp, post, phone, and email or otherwise. This includes personal data you provide when you:

• make a booking for travel arrangements
• making an enquiry;
• subscribe to our newsletter
• submitting a review about us;
• give us some feedback;
• when you speak to our travel expert

Where you make a travel booking on behalf of another person (e.g. a family or friend or a travel booking made for an employee), you agree you have obtained the consent of the other person for us to collect, use and disclose the other person's personal information in accordance with this policy.

We use your personal information:

• To complete our agreement with you, or while dealing with your booking, including handling your booking, sending you itinerary or other details related to your booking
• To process payments for your booking, for accounting or billing
• To communicate and interact with you at different touch points throughout your journey
• To provide you promotional and marketing material that may be of interest to you like offers, newsletter, Whatsapp messages, mailers etc
• We may contact you for any of the purposes outlined above via Telephone, Whatsapp Message, Email, SMS or Post.

We will not sell any of our client database to third parties and use their personal information only for the purpose for which it was provided or a related secondary purpose, unless you agree otherwise or the use of disclosure is permitted under the Privacy Act.

We know the importance of your personal information and thus we only share it only under the below circumstances.

• We only share your data with the primary suppliers like airlines who complete your travel reservation
• Third parties who provide services on our behalf, including credit card processing, business analytics and fraud prevention
• An individual making a third-party reservation, on your behalf
• As required or allowed by applicable law, and to fulfill our legal obligations

We keep your personal information until it resolves our purpose we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We keep basic information about our customers for one year to protect us against any contractual claims but in certain circumstances you can ask us to delete yours data.
We keep your records in line with legal and regulatory requirements / guidance

The General Data Protection Regulation (GDPR) provides you a number of rights in relation to the processing of your personal data. You have the right to:

• Individual has a right to access their personal data
• Right to correct or modify your personal data
• Right to ask about the copy of your personal information
• Right to delete or restrict your personal data
• Right to withdraw consent at any time
• Right to object

As allowed by law and consistent you can access you above data, you can request via post, e-mail, Whatsapp or telephone, but we can ask for your additional information to confirm your identity for security purposes and then we will provide you with a summary of your information retained by the Company.

Once properly notified by you, we will take steps to stop using your information in this way. If you have unresolved concerns, you have the right to complain to a data protection authority.

If you wish to exercise any of the above rights, please contact us on [email protected] and provide details of your request.

We may use your personal data to send you certain promotional deals which we believe may be of your interest and relevant to you. We can also serve you our certain advertisement with our social media or digital platforms which may be of your interest and relevant to you. If you no longer want to receive any marketing communications from us, you have the option to unsubscribe from the link at the bottom of every email you receive .You may also inform us over Whatsapp, E-mail, Call if you do not wish to receive deals through our Whatsapp Campaign. We do not sell or disclose any personal information to third parties for their own marketing purposes without asking for your consent.

World Class Travels welcome your questions, enquires, complaints and comments about privacy, or handling your personal information as well as for any other aspect of our services.

If you would like to contact us regarding this policy, then please send you enquiry by email to [email protected]

World Class Travels have the right to change and modify/amend this policy for any lawful reason. The policy which was in place at the time you submitted information to us will apply.